It is unbelievable how much tracking goes on online every day. Thus, it is crystal clear that VPN software is a must these days. There are several reasons why people and software programs track just about everyone who uses the internet.
What are they?
Some of these trackers are trying to hack into accounts and commit identity theft. Some are tracking software created by governments that want to monitor the spread of content and the websites visited, and others are simply nosy individuals who like to spy on others for no apparent reason.
CyberGhost is one of the best-known VPN services and can help you browse with less tracking and greater safety online (learn more about what a VPN is in our guide). Moreover, CyberGhost also backs its long-term plans with a 45-day money-back guarantee, one of the longest in the industry (the monthly plan gets 14 days, though). Its prices have changed too, and the 2-year plan is currently the best deal, from around $2.19/month. Let’s have a look.
CyberGhost doesn’t have a free plan, but it offers free trials (24 hours on Windows and macOS, 3 days on Android, and 7 days on iOS). It also offers servers in 100 countries, dedicated servers for streaming, gaming, and torrenting, and up to 7 simultaneous connections, which make it a flexible choice for everyone who likes to explore the internet. Want to know what we think about CyberGhost VPN?
Read this detailed CyberGhost VPN review, and you’ll learn everything about this VPN service.
CyberGhost Plans and Prices
Each CyberGhost subscription includes all features, great customer support, and access to the fastest VPN servers. You can choose from the possible subscriptions for 1 month, 6 months, or 2 years. Here’s how they’re priced:
- 1 month. If you choose to subscribe to CyberGhost monthly, it will cost $12.99/month.
- 6 months. If you purchase a 6-month subscription, you will pay $6.99/month, which is almost half the monthly rate.
- 2 years. Another subscription allows saving up to 83% paying just $2.19/month for CyberGhost. It also includes 2 extra months for free.
As mentioned above, each tariff plan includes efficient features for VPN use. You can take advantage of ultra-fast streaming and support for up to 7 simultaneous connections.
With CyberGhost, if you're unsure about your choice, it offers a 45-day money-back guarantee. There’s also a 24-hour desktop VPN free trial without using your card, as well as a 3-day trial for Android and a 7-day trial for iOS, although mobile free trials require a card.
CyberGhost Pro offers multiple payment options. It is possible to pay with your credit card, PayPal, or Bitcoin.
Credit Card
If you are going to purchase a CyberGhost subscription with a credit card, you will have to provide your card number, the month and year it is active, and the security code on your card.
PayPal
When you place the order, the system will redirect you to the PayPal website (paying for a VPN with PayPal is also a good way to prevent loss of funds), where you can make your payment. Once your payment has been successfully completed and confirmed by PayPal, delivery of the ordered products will be initiated.
It’s worth noting that you can pay for the CyberGhost subscription with Bitcoin, which is the most anonymous way to pay for VPN services.
CyberGhost Features
CyberGhost keeps improving, and these are the features that matter most today:
- Specialized servers. CyberGhost has servers in 100 countries, with dedicated servers for streaming, gaming, and torrenting, so you can pick the one that suits what you’re doing.
- NoSpy servers. Premium servers in CyberGhost’s own data center in Romania, owned and operated by the company and accessible only to its staff.
- Modern protocols. WireGuard (the default on most platforms), OpenVPN, and IKEv2, all with AES-256 encryption.
- Leak protection. A kill switch that blocks traffic if the VPN drops, plus CyberGhost’s own DNS servers to prevent DNS leaks.
- Content Blocker. A built-in blocker for ads, trackers, and malicious websites. It’s basic, but it adds a layer of protection on every device.
- Extras. Smart DNS for devices without VPN apps, a dedicated IP as an add-on, and split tunneling (available only on some platforms, mainly Android).
- Audited privacy. Servers run on RAM only, and the no-logs policy has been independently audited by Deloitte, first in 2022.
All of this works on up to 7 devices at once, which is amazing.
General information on the availability of CyberGhosts
Having obtained one of the plans that CyberGhost offers, you get access to more than servers in 100 countries, covering 125 locations. The servers guarantee ultra-fast speeds, which make CyberGhost a good VPN for torrenting, as you won’t suffer from network lag.
Who can benefit from using CyberGhost?
There are many benefits to CyberGhost VPN, and those who might benefit most from these services are:
- Internet users worldwide who need a secure connection to hide their online activities and physical locations can greatly benefit from this reliable VPN service.
- Businesses that want to keep their confidential information secure while sharing files with employees or other businesses.
- Cyber junkies who like to stream and download torrents absolutely adore this secure VPN software.
- Just about anyone who doesn't like others reading their online conversations would love CyberGhost.
Security that you can expect from CyberGhost
Once you install CyberGhost, you are instantly protected by AES 256-bit encryption software that will render all your online activities undetectable. Note that the automatic kill switch is included in the VPN solution. It will make you less susceptible to IP address leaks in the event of unexpected issues with a VPN.
CyberGhost Privacy
CyberGhost keeps no user logs of online activities, so none of the content that you view, download, or IP addresses you connect to can be traced to provide you with a completely anonymous online experience.
That is exactly why netizens opt for this zero-log VPN provider to surf the net without being monitored.
Does CyberGhost offer customer support?
CyberGhost’s customer support is available 24/7. If you run into problems, such as the app not connecting or a slow server, you can chat live with an agent on the website or send an email. There’s also a knowledge base with setup guides, troubleshooting articles, and FAQs, and support is available in several languages.
Support is also where to go for account questions. You can use it to cancel your subscription or request a refund during the money-back period (45 days for long-term plans, 14 days for the monthly plan).
What to do if CyberGhost VPN doesn’t work?
Before contacting support, try a few quick fixes: connect to a different server, switch the protocol in the app settings, update the app, or restart your device and reinstall the app if needed.
If that doesn’t help, the fastest way to get personal support is the live chat on CyberGhost’s website, which is available around the clock. You can also send a request through the contact form or by email at [email protected], which is better suited to more detailed problems.
Any problem takes some time to analyze, so a short delay in the reply is normal. To get a quick answer, describe your issue as fully as you can:
- The CyberGhost app and version you use, and the protocol, if it’s the one causing problems
- Your operating system and its version, for example, Windows 11
- Your subscription plan
- Your internet provider and the type of connection you use, for example, a DSL modem or Wi-Fi
- The date and time the error occurred
- The server or location you connected to, and whether you chose it manually or used automatic selection
- Any antivirus, firewall, or other VPN software running on the same device
- Whether the problem happens on several devices or only one
- Diagnostic logs, if the support agent asks for them
If your problem is speed, attach the results of a few speed tests (your normal connection, and the same test with the VPN on, including download and upload speeds) to your request.
How to create an account for CyberGhost
You can create a CyberGhost account in two ways: buy a plan on CyberGhost’s website, or start a free trial. Both begin with an email address and a password. Here’s what you need to do:
- Open CyberGhost’s website and click Get CyberGhost VPN.
- Choose a plan. The 2-year plan is the cheapest per month and comes with the 45-day money-back guarantee. The monthly plan gets a shorter 14-day guarantee.
- Enter your email address and pick a payment method.
- After payment, you’ll get a confirmation email. Download the app for your device and sign in with your account.
CyberGhost no longer has a free version, but you can test the full service for free:
- Windows and macOS (24 hours): Click Start Free Trial on the website and install the app. Sign up with an email address and a password, then click the activation link sent to your inbox. No payment details are needed.
- Android (3 days) and iPhone/iPad (7 days): Start the trial from Google Play or the App Store. You’ll need to add a payment method, and the trial will convert to a paid plan if you don’t cancel before it ends.
Sign up in the app with an email address and a password, then confirm your email. During the trial, you get the same features as a paying subscriber, so you can test the real service, including the servers, instead of a limited version.
Once you’re signed in, pick a server and connect.
On which platforms does CyberGhost function?
CyberGhost is an excellent VPN that works on all major platforms, including Windows, macOS, Linux, Android, and iOS. The apps and software are incredibly easy to install and use thanks to the simple design and modern technology used to develop this VPN.
The website
The official CyberChost website is excellent, from the cool visual design to the thoroughness of the output description. CyberGhost VPN cares for the clients and the way they cooperate.
For example, if you need to learn about CyberGhost VPN's server locations, visit the official website and choose the VPN Servers tab, where you can find key information, including the number of countries and locations it covers.
The software is compatible with multiple OSes, so if you need CyberGhost for Ubuntu, you can easily download the app from the official website. CyberGhost’s logging procedure takes little time and doesn’t require personal data.
Terms of service
Sure enough, we will not enumerate all the points of the section, as it’s your direct responsibility as a potential client to read all the terms closely, but we will highlight the defining moments of the conditions.
The rules are to be read thoroughly
As well as any other ordinary customer, you can make the same mistake – you might subscribe to a VPN without reading its terms of service. CyberGhost has explained all the rules clearly, so that after looking through the points, you won’t have any additional questions.
Study the plans
The main responsibility of the Romanian provider is to supply its customers with encrypted traffic from anywhere in the world and to hide their actual IP addresses.
In compliance with the package, you can connect to a different number of CyberGhost servers located in different countries. According to the company, you can connect up to 7 devices to your account.
In most locations offered by CyberGhost VPN, bandwidth is not restricted, so you can transfer as much traffic as you wish. CyberGhost is obliged to provide its clients with online support, tips, instructions, and FAQs, as well as all information translated into English and multiple other languages for greater convenience.
So, all the conditions for output usage should be thoroughly examined by you independently if you want to form a subscription or compare the service with another one, as this protects you from undesirable effects.
Do I need CyberGhost VPN?
The answer will be affirmative if you…
- want to access restricted websites and services
- aim at protecting your traffic (by means of encryption)
- are interested in secure torrenting
- wish to be anonymous while surfing the internet
Due to CyberGhost's infrastructure, all data sent and received is reliably encrypted as it passes through secure tunneling protocols. Besides, CyberGhost subscribers will be protected against both IP and DNS leaks, which makes them utterly safe and anonymous online.
The ability to protect up to 7 devices helps keep all family members safe online. Furthermore, you may install CyberGhost VPN on a home router so that all devices connected to it are protected.
Another more important feature of CyberGhost is the kill switch. As an internet user, you should not ignore it, as a kill switch ensures you remain protected even if a VPN connection is lost.
With CyberGhost VPN installed, you can use public Wi-Fi hotspots with confidence. Due to reliable 256-bit key encryption, all user information is 100% protected. Last but not least, an important feature of CyberGhost VPN is its network of servers. CyberGhost VPN servers are located worldwide, which helps efficiently bypass restrictions of any kind.
CyberGhost: general summary
Here’s a quick overview of what we actually think of CyberGhost VPN:
CyberGhost VPN pros
- 45-day money refund
- Free trials available for desktop and mobile apps
- Servers in 100+ counties
- Many US servers for unblocking Netflix and others
- User-friendly apps
- Compatibility with multiple platforms and routers
- Kill switch
- Reliable encryption protocols
- Professional online support
CyberGhost VPN cons
- Limited advanced features
- No double VPN connection
