StreamVPN, formerly known as My Expat Network, is designed to help people abroad access online entertainment from home. It offers servers in 13 countries and supports computers, mobile devices, and compatible routers, giving travelers and expats several ways to connect. StreamVPN also provides connection encryption, a kill switch, and DNS leak protection on supported configurations, helping you improve the privacy of your connections online.
In this review, we examine StreamVPN’s security features, privacy policy, pricing, and ease of use to help you decide whether it meets your needs at home or abroad.
StreamVPN plans and pricing
StreamVPN offers monthly, annual, and two-year subscriptions. Prices start at $5.49 per month on the 24-month plan – a 50% discount compared with paying the monthly fee of $10.99. There’s also an annual subscription at $6.79 per month.
Every plan includes:
- Up to five simultaneous connections.
- Access to more than 120 servers in 13 countries.
- Apps and configuration options for supported devices.
- P2P file-transfer support.
- Customer support and free installation assistance.
StreamVPN offers a 30-day money-back guarantee, but it has important restrictions. It applies only to your first subscription payment, and you must have used less than 1GB of VPN data. Previous StreamVPN customers are excluded, and renewal payments are not covered. Contact support within 30 days of payment to request an eligible refund.
You can cancel through your account to stop future renewals, but cancellation typically does not result in a refund for unused subscription time.
StreamVPN server network
StreamVPN offers more than 120 servers across 13 countries:
- United Kingdom
- United States
- Australia
- Canada
- France
- Germany
- Sweden
- Norway
- Italy
- Spain
- Netherlands
- Denmark
- India.
Connecting through one of these locations changes the public IP address that websites see, which helps you access services associated with that country.
StreamVPN features
- Streaming while abroad. StreamVPN focuses on helping travelers and expats access television, radio, and other online services from home. Its website highlights services such as BBC iPlayer, Hulu, RaiPlay, and SVT as examples of content its customers watch.
- Connection privacy. StreamVPN encrypts your connection and replaces your usual public IP address with one associated with its VPN servers, which can improve connection privacy.
- 5 simultaneous connections. You can connect up to 5 devices at the same time with a single subscription. Compatible routers offer another way to configure the service for devices on your home network.
- P2P support. StreamVPN lists secure P2P file transfers among its supported features.
- No fixed monthly data allowance. StreamVPN’s terms state that the service is not subject to monthly data transfer limits, although the company reserves the right to impose limits if necessary. This is separate from the less-than-1-GB usage condition attached to its money-back guarantee.
Security and privacy
Protocols and encryption
StreamVPN currently offers OpenVPN and IKEv2, AES-256 encryption, an internet kill switch, and DNS leak protection. Feature availability should be checked for your particular device and configuration.
Logging policy
StreamVPN’s privacy policy states that it does not retain information on internet activity, firewall logs, bandwidth usage, or DNS queries. However, the website and support services may collect:
- Your name, email address, and telephone number.
- Website usage information.
- Information submitted through contact forms.
- Support-related technical details, including your IP address, approximate location, network provider, browser, and operating system.
The policy also describes functional and analytics cookies, including Google Analytics. Website analytics and support records should be distinguished from records of activity inside the VPN connection.
One point needs clarification: the privacy policy states that bandwidth usage is not retained, whereas the refund policy requires customers to have used less than 1GB. The published policies do not explain how refund eligibility is measured alongside that commitment.
Ownership and jurisdiction
StreamVPN is owned and operated by My Expat Network Limited, a Hong Kong-registered company. The current privacy policy identifies its registered office in Hong Kong.
Customer support
StreamVPN offers installation guides, a Zendesk help desk, and advertised 24/7 support. Its features page describes human assistance with same-day responses. The company also offers free installation assistance via a TeamViewer session for customers needing help setting up the service.
How to set up a StreamVPN account
To start using StreamVPN:
- Visit the official website and choose a subscription.
- Enter your details and complete payment.
- Keep the VPN username and password supplied during signup.
- Download the appropriate app or request the configuration files for your device.
- Install the software, enter your credentials, and connect.
StreamVPN accepts credit cards and PayPal. For Windows, the installation page provides a downloadable installer. For Mac software and router configuration files, the provider currently directs customers to the support team. On iPhone, iPad, and Android, users install the StreamVPN Pro app and sign in with their VPN credentials.
Supported platforms
StreamVPN lists support for:
- Windows
- macOS
- Linux
- iPhone and iPad
- Android
- Amazon Fire TV and Fire Stick
- Compatible routers, including DD-WRT and Sabai configurations.
Setup methods differ by platform. Some devices use a dedicated app, while others require configuration files or support assistance.
Summary
StreamVPN is aimed primarily at travelers and expats who want to access online entertainment from home. It advertises more than 120 servers in 13 countries, five simultaneous connections, AES-256 encryption, and installation assistance. It may suit users who value a streaming-focused setup and hands-on support.
